Everyone here is amazing. I see Taylor for cleanings and Dr. Perala for my implant. Previous offices always had to numb me up for those deep cleanings since I have super sensitive teeth but Taylor didn't need to. She's very gentle and careful. Dr. Perala was very patient with my concerns about the implant and helped me through the emotional process as well as the actual process of the implant. Front desk staff are always kind and welcoming.
One time there was a billing snafu, but they fixed it right away. As someone who works in customer service, I know that stuff sometimes happens. Getting mad about it doesn't help, and they were able to correct it quickly. The previous negative reviews leave me to believe something similar may have happened but people sometimes prefer to get mad rather than calmly ask for the correction. I love this office and will happily continue going there.